Important Update About Music in IMVU Classic

Having only been a member over the past two years and having music to play from my own selected purchases was really nice to be able to attain. This allowed each person to be able to play in any room that we choose.  I feel it was unfair to take the purchases away since they were purchased!  Just like purchasing clothing / outfits / chat rooms etc. If any of those designers left or cancelled their Accounts on IMVU we did not lose what we purchased.  it just became unavailable for anyone else to purchase.  I do not understand why a purchased item like our music selections had to be removed, The company that the agreement was with got their money from our purchases already and yet we lose the music.  I hope that you can find a replacement service and reconcile this situation.  Music is a part of our life everywhere. and added to the enjoyment of IMVU. This negativity with a platform to express the issue was needed to express the concern

@all:

You can still list your purchases in the music store if you're a creator. In this case you can use the credit balance event log:  https://de.imvu.com/catalog/developer_report.php?reporttype=balancelog

Export these logs as xml files (max. 1.000 entries for 1 export) and import/open them in MS Excel to find all your purcheses from the music store in the past.

Looks like this:

You may take screenshots too to prove your purchases. 

I have been on IMVU for 18 years and at one time had a group called the Ichiban Jpop Kurabu, with over 7 thousand members. Our whole thing was about the music, at the time there were thousands of people who were into ANIME groups and chat rooms, We opened up the first ASIAN music chat room on imvu featuring a first just Japanese music but expanded it to all ASIAN music and I had the most extensive ASIAN music library including Chinese, Thai, Vietnamese, Japanese, and Korean music ,.,all that is gone thanks to IMVU'S  messing up their relationship with the music company , i am not even sure why i am writing this cause i know IMVU will probably quietly scrub all these complaints like they scrubbed the 65 pages of music data which showed all my purchases of music,, If i had known that IMVU could take away the music at any time they wished i would have never bought or spent thousands of dollars on music, I  have decided i will no longer spend a penny on this website, for all i know they will take away all our purchases again in the future.  If anyone is doing  a  class action law suit, i can not afford a lawyer but i will happily provide a statement about how i lost thousands of dollars of music.  IMVU has messed up badly in the past and they stepped into this big time. I am on IMVU for my friends and no longer need to spend any more money on credits or anything else and they can keep their promo credits which are not worth spit. I may not leave this platform causes i am here for my friends only and will not spend another dollar on this website, this AND ALL the other messages will probably be scrubbed soon anyway,,, how typically IMVU.

YOU SAID TAKE SCREENSHOTS??? U TOOK MY TUNES BEFORE I COULD DO THAT, THEN ONLY GOT A SMALL REFUND????? WTH DO U THINK UR DOING? THATS CALLED THEFT!!! I HAD 50 PAGES OF 50 ON EACH PAGE, I BEEN HER OVER 19 YEARS AND YOU DO THIS??? I HAVE A SMALL FORTUNE INVESTED HERE!!! AND U REPAY NOT EVEN CLOSE TO HALF?????? ILL JUST CALL MY LAWYER. 

Just don't buy Music! Be careful what you buy from them

well they took away music again. 

This really saddens me.. how a game that once had so much potential is now becoming what everyone feared. People have spent time and money to keep this game alive, and to keep this community thriving. I've spent hours before putting together mixes, using my money to make mixes and enjoy the company of my friends on this game & make memories. I had so many pages of music.. and I'm not even able to have proof of that because it has all been taken away & hidden without notice, and not eligible for a refund because i haven't bought music since OCT 1st, 2025 ( EVEN THOUGH THE MUSIC STORE HASNT BEEN FUNCTIONING SINCE AND WAS NOT CONSISTENT). It is pretty simple & self explanatory. " If i bought it, its mine".. and in that case this is just pure robbery from IMVU. My actual hard earned money has nothing to do with the 3rd party music company you decided to do business with. You're apologizes aren't helpful to the hard earn money I've spent towards those mixes. I will never spend another penny for this game.. IMVU is ruining it for themselves! Treating you're users like garbage is the biggest mistake y'all could do! You're "POLICY" is more important then actually having consideration for you're loyal users?! This is the biggest F*** you ever! LOL, what a joke.

@PamelaAnderson..

WHAT HAPPENED TO ALL MY MUSIC???!!!! WHERE IS MY MUSIC AND ALL OF MYMIXES????? ARE YOU KIDDING ME HERE???? I HAD OVER 650 TOTAL MIXES AND THOUSANDS AND THOUSANDS OF SONGS IN MY MUSIC INVENTORY AND THAT WAS ACCUMULATED OVER 12 YEARS AND ALOT OF HARD EARNED MONEY SPENT ON IT AND YOU PEOPLE HAVE THE NERVE TO TELL US YOU ARE ONLY REFUNDING MEMBERS SINCE OCTOBER 2025???? IS THIS A JOKE????? WHAT ABOUT PEOPLE LIKE ME WHO HAVE THOUSANDS AND THOUSANDS OF SONGS AND ALL THAT MONEY WE SPENT ON THEM OVER THE YEARS???? YOU CALL THIS YOUR SOLUTION???? WE WANT OUR MONEY BACK FOR EVERYTHING WE SPENT AND YOU TOOK AWAY..ALL OF IT...EVERY PENNY WE SPENT ON OUR MUSIC...NOT JUST SINCE OCTOBER ..THAT IS INSANE..YOU HAVE SOME NERVE...ON TOP OF THAT YOU NEVER EVEN GAVE US A WARNING THAT WE WOULD EVEN BE LOSING ALL OUR MUSIC THAT WE ALREADY HAD..I HAD NO CHANCE TO EVEN DOCUMENT ALL MY SONGS AND MIXES ..THEY JUST DISAPPEARED ...ITS AS IF YOU PLANNED THIS....TO NOT GIVE US A CHANCE TO BE ABLE TO PROVE WHAT WE HAD...SO WHAT NOW????WHAT ABOUT PEOPLE WHO DONT HAVE STRONG ENOUGH COMPUTERS TO STREAM MUSIC???? ..WE DO NOT WANT TO STREAM MUSIC !!!!! WE DONT WANT RADIO STATIONS EITHER  OR LINKS TO MUSIC STATIONS !!!! WHAT MADE IMVU FUN AND UNIQUE WAS THAT EACH OF US AND OUR FRIENDS HAD THEIR OWN INDIVIDUAL MIXES AND MUSIC TASTES THAT WE COULD SHARE WITH ONE ANOTHER AND TALK ABOUT...IT WAS USUALLY THE MAIN TOPIC OF CONVERSATION..THE SONGS WE HAD, THE ARTISTS AND OUR UNIQUE TASTES..I HAVE INTERNATIONAL FRIENDS WHO HAD TONS OF MUSIC FROM THEIR COUNTRIES AND WAS UNIQUE TO THEM AND NOW YOU BASICALLY STOLE THAT FROM THEM...AND YOU ARE GOING TO JUST SIT THERE AND HAVE THE NERVE TO JUST BASICALLY TELL US "TOO BAD, WE ARE ONLY COVERING MUSIC PURCHASES SINCE OCTOBER 2025" ????????? WHO MADE THAT DECISION AND CAME UP WITH THAT???? YOU OWE EVERY SINGLE MEMEBER YOU HAVE NOW TAKEN THEIR MUSIC FROM EVERY PENNY THEY EACH PAID FOR ALL THE YEARS OF BUYING MUSIC....YOU HAVE ALREADY LOST MOST OF YOUR MEMBERS THE LAST FEW YEARS AS IT IS..BUT THIS TOPS THE CAKE..THIS TOPS EVERYTHING.. HOW MUCH GALL AND NERVE YOU HAVE TO TREAT CUSTOMERS LIKE THIS...BASICALLY STEAL OUR MONEY FROM US THAT WE PAID ALL THROUGH THE YEARS....HOW AM I NOW SUPPOSED TO PROVE THE THOUSANDS OF SONGS I HAD..I HAD OVER 650 MIXES !!!!!!!!! THATS WHAT WE ALL LOOKED FORWARD TO THE MOST ON HERE...PLAYING OUR MIXES AND MUSIC AND YOU JUST DESTROYED THAT WITHOUT EVEN HAVING THE COURTESY OF TELLING US WHEN IT WOULD ACTUALLY HAPPEN....THE ONLY CHOICE NOW MOST OF US WILL HAVE IS TO EITHER FILE A CLASS LAWSUIT OR JUST QUIT THE WEBSITE ALL TOGETHER....THE WAY YOU PEOPLE TREAT US LIKE GARBAGE JUST NEVER SEEMS TO STOP...I JUST CANT BELIEVE YOU TOOK ALL MY BELOVED MIXES AND SONGS AWAY FROM ME LIKE THIS...I HAD SUCH MEMORIES IN EVERY SINGLE MIX I MADE..I HAD MEMORIAL MIXES MADE FOR FRIENDS I MADE ON HERE THAT HAD PASSED AWAY THROUGH THE YEARS DEDICATED AND TITLED TO THEM..I SO ENJOYED PUTTING TOGETHER NEW MIXES AND MAKING THEM FOR FRIENDS  FOR HOLIDAYS, BIRTHDAYS,CHRISTMAS, HALLOWEEN AND LIKE I SAID, WHEN WE GRIEVED LOSING A DEAR FRIEND AND  MEMBER ON HERE....YOU LEFT A BIG VOID IN MY HEART BY TAKING THAT AWAY FROM ME NOW...THOSE MIXES WERE VERY IMPORTANT TO ME AND I DESERVE TO BE TREATED BETTER THAN THIS...WE ALL DO....HOW MUCH MORE OF THIS ARE WE SUPPOSED TO TAKE???? TO ME, THIS COULD HAVE BEEN THE FINAL DEATH BLOW FOR IMVU....WHAT YOU HAVE DONE TO US BY STEALING OUR MONEY AND TAKING AWAY OUR MUSIC LIKE THIS IS A CRIME...

When i and many others joined imvu years ago it was onlu Classic ,Any one night there would be between IMVU 120,000 to 135,000 on line at any one time NOW it averages about 30,000 so where have all the classic users gone ?.Where are all those amazing creators gone ?

where are those that like myself organised groups of room owners to fill rooms because of our music mixes purchased from IMVU MUSIC STORE .Gradually imvu introduced App users on mobile phones that were not creators or music providers.I suggested when imvu started this that there should be a seperate server for phone and desktop users .To sum up it seems to me that imvu have gradually managed to destroy the classic version and it would seem they are trying to get rid of us instead of uograding the server ..As i said in my previous comments i will no longer make any purchases ,I will not be acting as an imvu greeter any longer .I am a singer /musician /songwriter and Music Is my Life so taking away the music i bought with hard earned money is a mean and improper way for a business like imvu to carry on ..Oh talking of carrying on I'm having doubts about whether many classic users will be staying .So lets all in advance wave goodbye and leave imvu to its non creating non buying phone users because without recompense for our money spent om IMVU music i doubt everyone will stay and expect that server use nmber to decrease dramaticcly ..

While I Do Understand That This Is Not In The Hands Of IMVU,
& IMVU Is Not At Fault For This Specific Case...

IMVU Hasn't Done Anything To Make Our Time On IMVU
A Pleasant Experience At All, Since The Music Has
Been Added From The Verelife Platform...


Sooooo, Many Of Us Have Never Even Got To Experience
Any Form Of Good Music Out Of IMVU, & Now That It's
Shutting Down??

Quite Honestly, I Don't Want Anymore Music Till
I Am To Be Fully Noted That Whatever IMVU Does,
That This Is A Sure Thing, & A Much Better
Experience Forwards...

I Don't Want To Buy Music, Just For Another
Shut Down Of Some Half Baked Barely Functional Experience...

Mind You, This Has Been IMVU's 3rd Attempt At Music,
& All 3 Experiences Have Been Met With Failures...

Now, IMVU Has A 4th With The Radio Option ??
-- & I Don't Trust Using It On Non-Trustable Sites, ~___~

I Want A Real Solution Here, Not Half Baked Ideas, o____O




Who Agrees??

I’ve been affected by this too and have lost several hundred thousand credits. And I’m really frustrated by this scam. Although I don’t live in the U.S., I would recommend that users to report the issue here as a first step: https://reportfraud.ftc.gov/

There has already been a settlement in a class-action lawsuit against IMVU regarding audio files in the past: https://topclassactions.com/lawsuit-settlements/closed-settlements/imvu-audio-file-class-action-settlement/

@GleamDark..Agreed 100%....not only were we ripped off in broad daylight..now they deleted our music purchase history so we wouldnt even be able to prove what we had...i happened to take screen shots before they did that sneaky move because i knew that would be their next step..I knew they would delete that proof from my account  

Here is the translation from GleamDark below in case members dont understand Spanish and didnt understand what was said..................... Bro, I don't understand why you remove music. Whenever you add new content, you screw up other things we already had—it's unacceptable. And now you want me to prove my purchases? After all these years? On top of that, you’ve cut off our access to our music library on the website—I had so much music! How am I supposed to prove ownership of something that *you* guys deleted? That amounts to robbery in broad daylight. It doesn't surprise me at all that so many friends I had on IMVU have left for other games; seriously, how can you get away with stealing so much? Furthermore, I can't even get my radio station to work—it's completely broken. Explain this properly, and start treating us with some respect!

Hno entiendo  porque quitan la musica cuando ponen cosas nuevas nos joden otras que teniamos, es inaceptable, y ahora que demuestre la compra? despues de tantos años? y ademas nos eliminaron el aceso a la musica en la web , tantisima que tenia como puedo demostar algo que abeis eliminado, a eso se le llama robo a mano armada, no me sorprende que tantas amistades que tenia en imvu se ayan marchado a otros  juegos  esque como robais tanto???y ademas no puedo meter mi radio no funciona espliquen bien eso , tratennos bieni

@LenaRavi ..im so happy to hear you are relieved having just been ripped off and spit on by these people...Thats like saying im glad I just died instead of possibly finding a cure for my ailment.....We lost what was the most important part of being on this website..the music..and you are "RELIEVED"?????? When they end up  screwing you over again and again thats a comfort to you? No thanks, we arent accepting this..this is a crime...