Important Update About Music in IMVU Classic

IMVU, I'm getting really fed up with the attitude that IMVU can do no wrong and that every problem is somehow someone else's fault.

Let's talk about the music situation. IMVU told the community that Vervelife, the third-party music licensing and distribution provider used for IMVU Classic, decided to discontinue its music services. IMVU's explanation is that the licensing, infrastructure, and continued operation were owned and managed by Vervelife and therefore the change was outside of IMVU's control.

Okay, but what about the users who were affected?

People invested time making mixes, credits, and effort into their rooms and experiences around music. Some accounts were hit far harder than others. I personally only had a few mixes, but I've seen accounts in this community that lost a significant amount of their music content. And what did many of those people get? An explanation pointing to Vervelife.

That's the problem. Stop blaming everyone else and start taking responsibility for the impact your platform decisions have on your community you did take peoples money.

And now we have creator products being removed with generic explanations that they were “improperly rated.” If a creator follows IMVU's own AP rating system, then IMVU needs to explain exactly why that rating supposedly wasn't correct instead of simply removing the product and acting like the decision is automatically unquestionable. That only means apparently the IMVU mods can't even read the TOS think everything is GA i guess. Go back to school.

Creators are expected to follow IMVU's rules to the letter. Yet when IMVU makes a decision that hurts creators, suddenly there's another company, another policy, another explanation, or another reason why IMVU supposedly isn't responsible.

Enough.

You built the platform. You established the policies. You chose the systems and partnerships that creators rely on. You don't get to demand accountability from creators while refusing to show the same accountability yourselves.

Nobody is asking IMVU to be perfect. We're asking you to admit when something goes wrong, explain your decisions honestly, compensate people when appropriate, and actually listen to the community instead of talking down to us.

You're not above criticism. You're not automatically right because you're IMVU.

Power and authority don't make an organization infallible. Eventually, even the mighty can be knocked down a notch when they refuse to listen, refuse to take accountability, and continue treating their own decisions as unquestionable.

Stop acting high and mighty. Start listening. Start taking accountability. And most importantly, start following the same standards you expect from the people who keep your platform alive.

Section 5 of the Federal Trade Commission Act, 15 U.S.C. §45, which declares unfair or deceptive acts or practices in commerce unlawful.

New York General Business Law § 349. It prohibits unfair, deceptive, or abusive business practices.

They took me money ohhhhh and thats fucked up ohhhh but they dont care ohhhhh just remember if a NYS resident the law is on your side for these shady ass companies
There is also New York GBL § 350, which prohibits false advertising. This could become relevant if IMVU represented music as a purchase, MP3, download, or other lasting product while failing to adequately disclose a material limitation on what was actually being purchased. New York's §350-e permits an injured consumer to seek actual damages or $500, whichever is greater, and potentially increased damages for a knowing/willful violation. Whether IMVU's particular sales screens meet that standard would depend on exactly what they said when you bought the songs.

@ASultryWoman...100% agree....Have you reached out to them yet?Theres also Krystle Delgado, Esq. from

Delgado Entertainment Law, PLLC

...shes a top music attorney who also has a podcast on YouTube and she also does a livestream every Wednesday there as well.This is what it says about the firm...

We expose shady companies, break down predatory contracts, review terms of service artists blindly agree to, and unpack real industry drama as it happens. From contracts, royalties, AI, distribution, branding, and direct to fan money to calling out bad actors by name, nothing is off limits. No fairy tales. No label worship. No waiting on streams to save you. If you are serious about ownership, leverage, and actually getting paid, this is where artists stop guessing and start moving smart.

Finally found the law firm that sued Big Fish and won. The firm name is Edelson PC they are out of Seattle and the address is 350 N. La Salle Street 14th floor. One of the lawyers there is Brandet I think he was lead on the Big fish suit. It would certainly be worth our while to touch base just to see if interested representing the group.

Honestly, i think this calls for a lawsuit. I put a lot of money into the music i bought they refuse to refund me a dime Lawsuit needs to be filed against them that is for sure.  If anyone knows, one, please let me know ill join in. This is ridiculous all the money they make they can't refund us our hard spent money back they basically stole money from us basically theft.  They need to refund everyone at this point just not after a specific time. I think that not even justified. I'm angry with them stealing after spending a lot of money here. . 

This is absolutely terrible! I have been here since 2012 and I often run clubs. Thus, I had tons of music, 

@RozOBabyIN..They spit in all of our faces and like the cowards they are, they did it sneaky and still havent responded to us here at all....They robbed us all...They knew this was coming for 2 years too because I reported it back then, now they plead ignorance and lie about it saying it caught them offguard..They owe me $5,000 for all the music I had....we are looking into lawsuits so I think thats why they went into hiding now.....The agents are being told not to speak about it....from higher up....What they did was theft....

I'm so mad and upset about what is going on here in IMVU. Like most of you I've been a VIP for 16 yrs without skipping a beat. I've spent extra money on Credit purchases $$$ ... I've been away this summer but when I returned all my Music Mixes were GONE and a new Radio streamer put in its place. I read the info imvu provided to load Radio and click play is not working to load any station. So now Im really mad. Others have tried to help with no avail. I feel like I've been ripped off by imvu and hate that after all these years I may give up VIP. You really dont get much for being VIP anyway... Lately I've been hanging out in YoWorld and telling friends to come to imvu but now after being treated like dirt > Ill never promote this place. My avatar name in YoWorld is 1 RozOBabyIN

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Funny how they got these mods suppose to be active engage with the community yet there lazy dont say nothing. They represent a company lost so much resprect from people over coprorate greed. It got worse when the new investor got involved . We see things taken away shouldnt been when we fight there always in the right. The music thing they owe som many yet the put blame on someone else . This all point to IMVU and one day you will fold just when who knows because you are accountable to all your sales because money is involved . No go ahead flood our messages with stupid promotions you wont get another dime from me.  Do whats right an listen quit with all this mobile stuff because client built you what it is today an oh wait dont go throwin these arbitrary rules in my face they mean nothing to me when the constitution garantees freedom of speech.

Ain't nobody scared of IMVU. Frankly that terms of service don't mean diddly squat when it comes to outright fraud and theft, Especially if Duress is involved.

This is absolutely comical now what this company is doing..because they know lawsuits are coming and they are trying to scare members from attempting that...Now when you sign onto IMVU NEXT ..the new thing IMVU is doing is they hit you with a giant popup in your face of  their Terms of Services policies, including the Music policies....nice try IMVU..it isnt going to hold up..Your theft is blatant and illegal...heres what you see now wner you sign onto IMVU Next.....and none of us asked to see this and dont need to be seeing this as the first thing that pops up on Next IMVU..You dont need to throw the Terms of Services in all of our faces trying to scare us and attempt to deter us because you know whats coming..its not going to change us one bit and its not going to work....so stop the nonsense..heres what we see now first thing you sign onto IMVU next....its rediculous..they are basically tryng to tell us all...we dont want to hear about your complaints about you losing all of your music anymore or how we stole all your money, because we had the rights to do this to you...because here...read our terms of service ..here it is in your face...read it and shut up...Thats the meaning of them doing this popo up when you go to IMVU Next now...heres what you see now when you sign on there...

https://www.imvu.com/next/policyhub/termsofservice/

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