I went to log in today to play on the account, and it said the account was deactivated, but the reason was not shown.
0 Votes
M
Meeows posted
about 1 month ago
AdminBest Answer
Hello, I've removed your email to protect your sensitive information. We have security measures in place to deactivate an account after an extended period of inactivity as a precaution. You should be able to contact support to recover the account. An email is typically sent to the email associated with the account if this does happen. You can call support during business hours or create a ticket using your theux21 account. I hope this helps!
Here are our support numbers:
- 1-866-761-0975 (U.S. toll-free)
- 1-650-321-8334 (International)
1 Votes
1 Comments
M
Meeowsposted
about 1 month ago
AdminAnswer
Hello, I've removed your email to protect your sensitive information. We have security measures in place to deactivate an account after an extended period of inactivity as a precaution. You should be able to contact support to recover the account. An email is typically sent to the email associated with the account if this does happen. You can call support during business hours or create a ticket using your theux21 account. I hope this helps!
I went to log in today to play on the account, and it said the account was deactivated, but the reason was not shown.
0 Votes
Meeows posted about 1 month ago Admin Best Answer
Hello, I've removed your email to protect your sensitive information. We have security measures in place to deactivate an account after an extended period of inactivity as a precaution. You should be able to contact support to recover the account. An email is typically sent to the email associated with the account if this does happen. You can call support during business hours or create a ticket using your theux21 account. I hope this helps!
Here are our support numbers:
- 1-866-761-0975 (U.S. toll-free)
- 1-650-321-8334 (International)
1 Votes
1 Comments
Meeows posted about 1 month ago Admin Answer
Hello, I've removed your email to protect your sensitive information. We have security measures in place to deactivate an account after an extended period of inactivity as a precaution. You should be able to contact support to recover the account. An email is typically sent to the email associated with the account if this does happen. You can call support during business hours or create a ticket using your theux21 account. I hope this helps!
Here are our support numbers:
- 1-866-761-0975 (U.S. toll-free)
- 1-650-321-8334 (International)
1 Votes
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