I would really like to know what has been going on with imvu first of all my password got changed and now I can’t log in to my account so I made a new one to try to get someone to help and so far I have not had any luck with that
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L
LthausVuposted
about 1 month ago
Here’s a step-by-step guide to resolving your issue with IMVU:
- Open the email account associated with your IMVU account.
- Look for any emails from IMVU, especially any that mention a password change or suspicious activity. This can help you understand if the password was changed by you or someone else.
2. Use the “Forgot Password” Feature:
- Go to the IMVU login page.
- Click on the “Forgot your password?” link.
- Enter the email address linked to your account and follow the instructions to reset your password.
3. Check for Unauthorized Changes:
- If you manage to reset your password, log in and check for any unauthorized changes, such as different email addresses or profile information.
- If you notice any changes, update them immediately to secure your account.
4. Contact IMVU Support:
- If you are unable to reset your password or suspect that your account has been compromised, contact IMVU Support directly.
- Visit [IMVU Help](https://help.imvu.com) and submit a request detailing your issue.
- Include any information you have, such as the email associated with the account, the username, and details about what happened.
5. Verify Your Identity:
- IMVU may ask for proof of identity to verify that the account belongs to you. Be ready to provide any details they ask for.
6. Monitor Your Account:
- Once you regain access, enable additional security measures like two-factor authentication (2FA) if available.
- Regularly check your account activity to ensure everything is in order.
7. Create a Backup Email:
- It’s a good idea to set a backup email in case this happens again in the future.
By following these steps, you should be able to recover or secure your IMVU account.
I would really like to know what has been going on with imvu first of all my password got changed and now I can’t log in to my account so I made a new one to try to get someone to help and so far I have not had any luck with that
0 Votes
1 Comments
LthausVu posted about 1 month ago
Here’s a step-by-step guide to resolving your issue with IMVU:
- Open the email account associated with your IMVU account.
- Look for any emails from IMVU, especially any that mention a password change or suspicious activity. This can help you understand if the password was changed by you or someone else.
2. Use the “Forgot Password” Feature:
- Go to the IMVU login page.
- Click on the “Forgot your password?” link.
- Enter the email address linked to your account and follow the instructions to reset your password.
3. Check for Unauthorized Changes:
- If you manage to reset your password, log in and check for any unauthorized changes, such as different email addresses or profile information.
- If you notice any changes, update them immediately to secure your account.
4. Contact IMVU Support:
- If you are unable to reset your password or suspect that your account has been compromised, contact IMVU Support directly.
- Visit [IMVU Help](https://help.imvu.com) and submit a request detailing your issue.
- Include any information you have, such as the email associated with the account, the username, and details about what happened.
5. Verify Your Identity:
- IMVU may ask for proof of identity to verify that the account belongs to you. Be ready to provide any details they ask for.
6. Monitor Your Account:
- Once you regain access, enable additional security measures like two-factor authentication (2FA) if available.
- Regularly check your account activity to ensure everything is in order.
7. Create a Backup Email:
- It’s a good idea to set a backup email in case this happens again in the future.
By following these steps, you should be able to recover or secure your IMVU account.
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