Can't Buy Music from Store?

Posted 7 months ago by AloraRenee

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AloraRenee

Anyone having an issue buying music from the store?  I don't understand how I can listen to the sample track and gift music, but I can't purchase it for myself.  I've tried clearing my CACHE, un-installing and re-installing client and beta, I've even tried to purchase from my phone, 2 laptops, and a desktop.  Still no go!  I've tried with and without wifi.lol....it just doesn't make sense and sorry but CS was no help! I closed my ticket b/c it was getting ridiculous! Asking the same questions, I had already answered.  Any suggestions?

2 Votes

K

KeshaRS posted 10 days ago Best Answer

IMVU has lost their  Music Provider...

This is a report I found on the internet....

As of June 25, 2024, the IMVU Music Store's partner, VerveLife, is no longer active, meaning existing releases will be removed, and no new releases will go live. IMVU's music store partner, VerveLife, ceased operations on June 25, 2024.

  • Impact on Music Store: This means that no new music will be added to the IMVU Music Store, and existing music from VerveLife will be removed.
  • Future of Music in IMVU: It's unclear at this point whether IMVU plans to partner with a new music provider or if there will be any other changes to the music functionality in the platform.
  • VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................ 


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KeshaRS posted 10 days ago

dont let them just get away with this...I'm not..I have thousands of songs and over 600 total mixes stored and I paid money all these years for all of this..Even as we speak i still have songs sitting in my wishlist that friends have been buying for me and they bought them in the past few weeks, and these were bought after the store went down over a month ago.... I have never even been able to see those songs they sent to me yet let alone use any of them , yet IMVU is still taking the money from my friends that they all paid to send me that un- useable music...Thats some nerve on their part..They are still collecting money from all members that have gifted music to others that cant be used at all...Thats called THEFT and thats called FRAUD...right now there are alot of pissed off members on here and we arent even being told anything about any of this...A joint Class A Action lawsuit is right around the corner...You cant just steal money like this and not provide what people paid for and just use stall tactics to hope we all go away...I would respect IMVU more if they would actually tell the truth and be honest to their own paying customers..I have 11 years worth invested in all of this and dont deserve silence from them when I ask whats going on..which I have gotten the entire time...All we want is the truth for a change..Is that too much to ask for from us all???To get a straight answer from a company that we pay our money to ????

1 Votes

K

KeshaRS posted 10 days ago

I have been getting that same excuse and response for years now....They will eventually hope you just go away and they will close your case and it never gets fixed....They have lost their music provider anyways...Thats why the music store is gone...Its not even a technical issue..They have no music provider anymore...I cant even get to my music or my mixes anymore because their music provider terminated their relationship with IMVU...Read about it on the internet...

VerveLife is no longer an active store partner for IMVU, meaning existing releases will be removed and no new releases will go live. VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................ 

As of June 25, 2024, the IMVU Music Store's partner, VerveLife, is no longer active, meaning existing releases will be removed, and no new releases will go live. IMVU's music store partner, VerveLife, ceased operations on June 25, 2024. 

  • Impact on Music Store: This means that no new music will be added to the IMVU Music Store, and existing music from VerveLife will be removed.

    • Future of Music in IMVU: It's unclear at this point whether IMVU plans to partner with a new music provider or if there will be any other changes to the music functionality in the platform.

1 Votes

A

AloraRenee posted 10 days ago

It’s just amazing that a company that has been around this long has let things slide to below an F- rating from most users. 

1 Votes

K

KeshaRS posted 10 days ago Answer

IMVU has lost their  Music Provider...

This is a report I found on the internet....

As of June 25, 2024, the IMVU Music Store's partner, VerveLife, is no longer active, meaning existing releases will be removed, and no new releases will go live. IMVU's music store partner, VerveLife, ceased operations on June 25, 2024.

  • Impact on Music Store: This means that no new music will be added to the IMVU Music Store, and existing music from VerveLife will be removed.
  • Future of Music in IMVU: It's unclear at this point whether IMVU plans to partner with a new music provider or if there will be any other changes to the music functionality in the platform.
  • VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................ 


1 Votes

K

KeshaRS posted 10 days ago

I did some research again and found more of this information on the web..and its not good...IMVU, PLEASE GIVE US SOME ANSWERS ABOUT ALL OF THIS...

More info found online...

VerveLife is no longer an active store partner for IMVU, meaning existing releases will be removed and no new releases will go live. VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................

This is devastating news and this was never told to any of us and we should have been informed since we are all paying members of this website..Why has this been hidden and kept in the dark from us?I have over 600 mixes and tons of songs and now after finding this and reading this I am panicking...I now have a feeling there is no more IMVU music store and that it will not be coming back...Can someone from IMVU let us know something about this because we have alot of money and time invested in our music from the store and did NOT and do NOT want it changed.We dont want any format changes either..I have now been hearing rumours lately that soon it will be only radios used in rooms or triggers to have music on IMVU and soon no more mixes or store...This would be unacceptable and cause most of us to leave the website for good..and what happens to all the money we spent on songs and mixes that we would lose that we have had for years??? Somebody needs to give us some answers and clear all of this up..and give us the truth about what is going on....

1 Votes

K

KeshaRS posted 10 days ago

On top of all this complete music mess...I still have alot of songs listed in my music song wishlist which some of my friends have since gifted me songs from in the past couple of weeks..and they bought me these songs AFTER the store has been taken down and my friends PAID to gift me those songs..WHICH NOW I CANT EVEN USE BECAUSE I HAVE NO ACCESS TO MY MUSIC MIXES OR SONG LISTS...SO IMVU IS STILL TAKING MEMBERS MONEY THAT THEY SPEND TO PURCHASE SONGS FOR THEIR FRIENDS FROM THEIR FRIENDS WISH LISTS EVEN THOUGH THEY ARE NOT ABLE TO BE USED BY THEIR FRIENDS BECAUSE WE CANT GET INTO OUR MUSIC MIXES OR SONG LISTS ANYMORE...TALK ABOUT GALL  AND  UTTER NERVE !!!!....THAT IS CALLED THEFT....



1 Votes

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RosaBronx posted 22 days ago

i cant buy music,,,i spend alot of money 

0 Votes

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EmeraldEyesIRE posted about 2 months ago

Can't buy music either also can't work the new radio feature that's been added for mobile it's ridiculous

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S

SecretObsession posted about 2 months ago

Still not fixed been over a year since imvu music worked and seems like they are getting no where with it

0 Votes

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SecretObsession posted about 2 months ago

Still not fixed been over a year since imvu music worked and seems like they are getting no where with it

0 Votes

S

SecretObsession posted about 2 months ago

Still not fixed been over a year since imvu music worked and seems like they are getting no where with it

0 Votes

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Keiti posted 2 months ago

I can't buy music at all I am so sad :( I hope this gets fixed

0 Votes

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Chamylla posted 4 months ago

Been 3 months since last post and it's still down. Like someone said just remove the artists that are not and keep the others that are so we can enjoy buying music again.

1 Votes

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AloraRenee posted 7 months ago

Maybe one day we will get a fix, although I saw posts for the same issue from four years ago with no resolution, just more we are working on the issue from CS.

2 Votes

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xKimberlynx posted 7 months ago

I've got the same problem. I can't buy any music but I can gift it. The only thing is, when I gift it, the credits get deducted from my account but the person I gifted the song to, doesn't get the song! CS says something about old licensing and new licensing and give them time to fix it...who knows!

3 Votes

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