Anyone having an issue buying music from the store? I don't understand how I can listen to the sample track and gift music, but I can't purchase it for myself. I've tried clearing my CACHE, un-installing and re-installing client and beta, I've even tried to purchase from my phone, 2 laptops, and a desktop. Still no go! I've tried with and without wifi.lol....it just doesn't make sense and sorry but CS was no help! I closed my ticket b/c it was getting ridiculous! Asking the same questions, I had already answered. Any suggestions?
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AloraReneeposted
about 1 month ago
Maybe one day we will get a fix, although I saw posts for the same issue from four years ago with no resolution, just more we are working on the issue from CS.
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xKimberlynxposted
about 1 month ago
I've got the same problem. I can't buy any music but I can gift it. The only thing is, when I gift it, the credits get deducted from my account but the person I gifted the song to, doesn't get the song! CS says something about old licensing and new licensing and give them time to fix it...who knows!
Anyone having an issue buying music from the store? I don't understand how I can listen to the sample track and gift music, but I can't purchase it for myself. I've tried clearing my CACHE, un-installing and re-installing client and beta, I've even tried to purchase from my phone, 2 laptops, and a desktop. Still no go! I've tried with and without wifi.lol....it just doesn't make sense and sorry but CS was no help! I closed my ticket b/c it was getting ridiculous! Asking the same questions, I had already answered. Any suggestions?
0 Votes
2 Comments
AloraRenee posted about 1 month ago
Maybe one day we will get a fix, although I saw posts for the same issue from four years ago with no resolution, just more we are working on the issue from CS.
0 Votes
xKimberlynx posted about 1 month ago
I've got the same problem. I can't buy any music but I can gift it. The only thing is, when I gift it, the credits get deducted from my account but the person I gifted the song to, doesn't get the song! CS says something about old licensing and new licensing and give them time to fix it...who knows!
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