Can't Buy Music from Store?

Posted 5 months ago by AloraRenee

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AloraRenee

Anyone having an issue buying music from the store?  I don't understand how I can listen to the sample track and gift music, but I can't purchase it for myself.  I've tried clearing my CACHE, un-installing and re-installing client and beta, I've even tried to purchase from my phone, 2 laptops, and a desktop.  Still no go!  I've tried with and without wifi.lol....it just doesn't make sense and sorry but CS was no help! I closed my ticket b/c it was getting ridiculous! Asking the same questions, I had already answered.  Any suggestions?

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Chamylla posted about 1 month ago

Been 3 months since last post and it's still down. Like someone said just remove the artists that are not and keep the others that are so we can enjoy buying music again.

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AloraRenee posted 5 months ago

Maybe one day we will get a fix, although I saw posts for the same issue from four years ago with no resolution, just more we are working on the issue from CS.

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xKimberlynx posted 5 months ago

I've got the same problem. I can't buy any music but I can gift it. The only thing is, when I gift it, the credits get deducted from my account but the person I gifted the song to, doesn't get the song! CS says something about old licensing and new licensing and give them time to fix it...who knows!

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