The music in the classic version of IMVU is not playing. While the mixes are loading, no sound is coming through. I have cleared the cache and reinstalled the program, and my sound devices are all up to date and functioning properly. This issue of the music not playing affects all classic users. It seems that ever since mobile phones became capable of receiving radio signals, classic users have been experiencing this problem with the mixes.
7 Votes
11 Comments
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Da3n3ryzposted
about 1 month ago
Hi @ Sandy922x IMVU is aware of the music issue through the help cases; please contact customer support
we can'tt get into music shop to get our purchased music we can't use our music 2 make mixes when Will they fix it message when u try to go to music shop
Music service is currently unavailable, please try again later.
4 Votes
JanXuanposted
about 2 months ago
The mixes work again
2 Votes
JanXuanposted
about 2 months ago
IMVU staff is aware of the problem: "As for the music mixes, our engineers are aware and are working with the 3rd parties to investigate the matter."
3 Votes
Q
QueenElenaJamesSmithposted
about 2 months ago
same last night and today not playing and cant buy music for months cant seen to buy music too
3 Votes
SylviahHeartGreenposted
about 2 months ago
Same trouble, all is in full operation, except the sound. I did all, cleaned cache, reinstalling, etc. And its the same. Imvu, do something!
3 Votes
K
KellyJoposted
about 2 months ago
I can cue up a mix but it won't play. IMVU, please look into this ASAP, so that we may all get back to enjoying our store bought music. Thank you.
1 Votes
O
ORDERDeDRAGONposted
about 2 months ago
Thank you for your input. I have completed all possible troubleshooting on my end. I have been using IMVU Classic for 11 years, and I am well-versed in buying and setting up mixes; this is not the issue. The problem appears to be technical and should be investigated by a specialist. I would like to emphasize that I am not the only person on IMVU experiencing this issue.
7 Votes
B
BayDeDRAGONposted
about 2 months ago
I am having the same issue as my husband above. No sound with mixes. Together we have 26 years experience at Imvu. and over 1000 tracks of music. You telling him how to make a mix is not helpful. How about fixing the issue of no sound? Now that would be helpful.
3 Votes
Da3n3ryzposted
about 2 months ago
Hi @ORDERDeDRAGON ORDERDeDRAGON , this articles explain all you need to know about Music and Mixes! http://im.vu/help770
If the issues still persist, please don't hesitate to contact customer service
The music in the classic version of IMVU is not playing. While the mixes are loading, no sound is coming through. I have cleared the cache and reinstalled the program, and my sound devices are all up to date and functioning properly. This issue of the music not playing affects all classic users. It seems that ever since mobile phones became capable of receiving radio signals, classic users have been experiencing this problem with the mixes.
7 Votes
11 Comments
Da3n3ryz posted about 1 month ago
Hi @ Sandy922x IMVU is aware of the music issue through the help cases; please contact customer support
How to contact Customer Service:
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
0 Votes
Sandy922x posted about 1 month ago
we can'tt get into music shop to get our purchased music we can't use our music 2 make mixes when Will they fix it message when u try to go to music shop
Music service is currently unavailable, please try again later.
4 Votes
JanXuan posted about 2 months ago
The mixes work again
2 Votes
JanXuan posted about 2 months ago
IMVU staff is aware of the problem: "As for the music mixes, our engineers are aware and are working with the 3rd parties to investigate the matter."
3 Votes
QueenElenaJamesSmith posted about 2 months ago
same last night and today not playing and cant buy music for months cant seen to buy music too
3 Votes
SylviahHeartGreen posted about 2 months ago
Same trouble, all is in full operation, except the sound. I did all, cleaned cache, reinstalling, etc. And its the same. Imvu, do something!
3 Votes
KellyJo posted about 2 months ago
I can cue up a mix but it won't play. IMVU, please look into this ASAP, so that we may all get back to enjoying our store bought music. Thank you.
1 Votes
ORDERDeDRAGON posted about 2 months ago
Thank you for your input. I have completed all possible troubleshooting on my end. I have been using IMVU Classic for 11 years, and I am well-versed in buying and setting up mixes; this is not the issue. The problem appears to be technical and should be investigated by a specialist. I would like to emphasize that I am not the only person on IMVU experiencing this issue.
7 Votes
BayDeDRAGON posted about 2 months ago
I am having the same issue as my husband above. No sound with mixes. Together we have 26 years experience at Imvu. and over 1000 tracks of music. You telling him how to make a mix is not helpful. How about fixing the issue of no sound? Now that would be helpful.
3 Votes
Da3n3ryz posted about 2 months ago
Hi @ORDERDeDRAGON ORDERDeDRAGON , this articles explain all you need to know about Music and Mixes! http://im.vu/help770
If the issues still persist, please don't hesitate to contact customer service
How to contact Customer Service:
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
3 Votes
Fs890853 posted about 2 months ago
my mixes have no sound was good until today
5 Votes
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