[Archived - akin] What is happening with the shop lately? Tags aren't shown/used at all

Posted by “LestatDeLioncourt” on December 03, 2023.

Ah, I see. Yes, any product in that category that has recently sold will show *if* akin is in the product keywords. This is the intended way for the search to work.

To help alleviate this, IMVU added the Filter for "Creator". see below... This will show your Best Match by default.

Posted by “akin” on December 02, 2023.

I search on GA female on imvu classic. Since I type a word "akin" best match on a search has to be "akin", then after all my best matching searches on that word, other searches should appear. Should I type akinea101 to see my products? Cause they wont show up on this search.

Posted by “LestatDeLioncourt” on December 02, 2023.

Hi @akin. I search the whole HTML Catalog for "Akin" and it shows many, many of your products. https://www.imvu.com/shop/web_search.php?keywords=akin&within=all_products&page=1&cat=&bucket=&tag=&sortorder=desc&quickfind=new&product_rating=-1&offset=&narrow=&manufacturers_id=&derived_from=0&derivable=0&sort=score

Was this a glitch or did I miss something?

Posted by “akin” on December 01, 2023.

It's been day 123091412 - I lost count. Tags aren't working even now.

1. I struggle making meshes (don't forgot the work behind a mesh, is not just a simple derive add color and boom the end) I add keywords for popular event (like x-mas that is now) and nothing shows up
2. I type my own username (akin), I reached page 76 and could go more, but on 76 pages, I show up with 5 products (4 of them on page 2) and one that is on display only (0 sales) on page 76. All the rest of the results are ancient products that show up in front of my products. I am sure that this thing (bring old ancient creators and products) wont help at all on sales, who buys products from 10 years ago when things changed and evolved (including bodies and quality of products).
3. I am not in a mood to rename my account "X912Yisah1920" just to be unique and how up on search, cause this name wont be remembered by anyone to search it.
4. my name was bought from premium name had costed over 100K at that time just to be buried by an inactive user from 14 years ago?

Posted by “Chaly4” on October 28, 2023.

Lol i laugh to my self when i write about this over and over again. I am getting messages from people asking why they cant see my stuff when they search by name - newest products, and ofc its not fixed after months and months. Imvu should fix it but they dont even understand what we are saying because they check creator shop and they say we see all the products normaly, and all is fine lol. Many people have this problems just they gaved up, and i wrote this just to tell you are not the only one who have issues but i dont think it will be fixed.

Posted by “akin” on October 27, 2023.

Hello?! Anyone handling this bug @Saturi​ @EMpulse​ ?

To give you another example, my name shows up again on search on best match on page 1 with 3 products (which had sales), after this ancient products, on page 5 my name shows again with some products that I have 18 sales on it, and on page 8 with other products on which one of them has over 1K sales. How is this best match working? Well, the answer is: it's not working, again, after months and months.

Posted by “akin” on October 08, 2023.

I noticed that the bug is somehow back, specially on rooms. The search for tags like halloween, spooky, scary, shows 1-2 pages with newly created rooms, and then rooms made 15 years ago. I have personally an outfit made for halloween (when the showcase submittion was opened), I had sales on it, in the middle of summer (who buys halloween stuff in summer?) and now, it doesn't even show on tags.

Posted by “Chaly4” on August 08, 2023.

Thank you so much RigsK :)

Posted by “RigsK” on August 08, 2023.

Hi @Chaly4​! Thank you for bringing this up! I'm copying @EMpulse​ for visibility. This issue is something we're still working on and will keep you posted as soon as we have more news. Thank you again for making sure this is on our radar :)

Posted by “RigsK” on July 26, 2023.

Hi Folks! Thank you for sharing your concerns and feedback with us. We want you to know that we are actively discussing the matter and will keep you updated on our progress. We appreciate your patience and understanding during this time.

Posted by “Chaly4” on July 25, 2023.

It was never like this before, i dont know what happened, but i know that many people have this problem just they gaved up which is sad really. Well you tagged all the important people so i can rest

Posted by “Chaly4” on July 25, 2023.

Hey hun :) I know and i agree completely, but this is something that IMVU should fix, for all the people who have this problem, they working hard and this is so wrong, so for the future, and for all of us IMVU SHOULD FIX THIS. I am not even sure how we came to this point, what they did with shop. Why you, me or anyone else have to bother yourself with this? It got to be fixed :)

Posted by “oxPrincessLeighxo” on July 25, 2023.

I see this too @Chaly4​ and I think it's pathetic ... is this or is this not a violation of "name infringement??" @RigsK​ @Meeows​ @Jeff​ @ShannonMac​ @Sossy​ ... I know Jeff appears to not be staff and neither is Shannon, I put it here for "effect"

Posted by “Ayame” on July 25, 2023.

For these problems you can DMCA people, your tag will be removed from their keywords. I don't want this to sound meanie, but it will be nice for some creators to work more to be known not to use people’s tag for some sales… the quality wont be the same anyway.

Posted by “Chaly4” on July 25, 2023.

I have being ignored for months, not sure why but ok, so tell me please who is this person who appear in shop when people search by name Chaly4-Newest Products? Did he payed for this? I have idea, why dont u sell my name, give me 30% and i will be happy because this turn to a real CIRCUS. No one care for what i am saying, no one bother even to check. If no one can fix it ok, no problem, just please tell me it cant be fixed and thats it.

Posted by “LadyBarbiee” on July 14, 2023.

It is broken yes... but not only that part... my last GA dresses never showed in a catalog search. Sales I got are only from people who come directly to my catalog to see new releases.

We really need a solution for the catalog because this is affecting all of us!

Posted by “Chaly4” on July 14, 2023.

Search by name-newest products is completely broken for me, for months now :(

Posted by “Chaly4” on July 14, 2023.

Posted by “Cheo” on July 04, 2023.

commenting to bump this and agree, i am seeing older/unrelated product again when testing some tags, too. Thank you for your help with this, Jeff!

Posted by “LadyBarbiee” on July 04, 2023.

Hello Jeff, I sent you a private message on the IMVU but I am also writing here to let you know that the IMVU catalog is broken - again. The situation is the same as before you guys deployed the latest fix - keywords are not working, searching for the creators name will not show the best match (name that you wrote in the search) but kicks out some old products, and newly created products not showing in the catalog at all.

I have to add that things broke after IMVU changed showcase creators, maybe someone should investigate/check it so we don't run into the same problem every month.

Please update us as soon as you can because we all depend on the catalog and our products not showing is absolutely devastating. Thank you.

Posted by “Cheo” on June 23, 2023.

Thank you so much for your help with this issue, @Jeff. And thank you to everyone who commented/posted about the issue in the first place to help boost it, and @Gaf210 and @PikaGirl for testing it prior to roll out. I really appreciate that conversations on this Forum can bring about actual change. I know that when we submit help tickets about issues like this it tends to go in frustrating circles. So thank you again so so much to Jeff and the Engineers for taking the time to listen to us, and resolving the issue!

Posted by “Nums” on June 23, 2023.

Thanks for taking a look at and fixing this, the shop looks much better when trying to find items. And thanks to the people who helped test it!

Posted by “PikaGirl” on June 22, 2023.

Hello! This is great news and indeed while searching the shop, now its back as it was before(working). Thank you for your time and help!

Posted by “Jeff” on June 22, 2023.

Hey, again! Thanks to the help from our testers, @gaf210​, @Cheo​, and @PikaGirl​, we've determined that our fix to the search algorithm was an effective fix. As a result, we've rolled out the change to all users, so you should all see an improvement. Let us know if you have any other feedback. Thanks for your patience.

Posted by “akin” on June 16, 2023.

@Jeff​ I would like to be apart of this test. Thank you