Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
21 Votes
236 Comments
Sorted by
G
Guestposted
over 1 year ago
My account on hold and I sent ticket, Until this moment, my problem has not been solved and no one has contacted me to solve this problem t
0 Votes
G
Guestposted
over 1 year ago
Got my main account placed on hold over 2 years ago then was logged out due to the app logging me out and couldn’t remember my password so i tried to reset it couldn’t reset it due to the hold on my account and for the last 2 years ive been trying to get it back the reason it was placed on hold in the first place was because apple thought it was a fraudulent purchase and they refunded me the money even after i contacted apple support and told them it wasn’t
0 Votes
H
Hinoposted
over 1 year ago
Missing Live chat and now tickets are stuck at "Waiting on an Agent" since last week even after buying VIP for this support, My other account was on hold and had _old1 appended and name has been taken over by a Guest! Not even a change name token has been provided!
0 Votes
A
Aecorposted
over 1 year ago
the account on hold thing is the dumbest creation ever
2 Votes
K
Kjthemanposted
over 1 year ago
I need my account taken off hold
0 Votes
G
Guestposted
over 1 year ago
Hey I need help with my account I deleted it but I regret it so I want it back and I made a ticket describing the issue and I gave my information for the account but no agent has responded to me and it’s about to be 5 days, please help
1 Votes
G
Guestposted
over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
G
Guestposted
over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
G
Guestposted
over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
G
Guestposted
over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
G
Guestposted
over 1 year ago
I want to buy age ap but it won't let me buy it
1 Votes
R
Rohan582954posted
over 1 year ago
My 6 years old account linked with facebook but I many time try to open my account but I got not linked ur imvu account pls help me sir I need my account
0 Votes
G
Guestposted
over 1 year ago
I got my account suspended like for what yall doing too much like give me my back now or ima sue yall it’s pinkalicious4
0 Votes
G
Guestposted
over 1 year ago
Minha conta foi roubada, mudaram o email e não consigo trocar o email que foi colocado
0 Votes
G
Guestposted
over 1 year ago
My account was stolen aubriana14 I spent too much money on this game I have proof the accounts mine and everything help bro
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
21 Votes
236 Comments
Guest posted over 1 year ago
0 Votes
Guest posted over 1 year ago
Got my main account placed on hold over 2 years ago then was logged out due to the app logging me out and couldn’t remember my password so i tried to reset it couldn’t reset it due to the hold on my account and for the last 2 years ive been trying to get it back the reason it was placed on hold in the first place was because apple thought it was a fraudulent purchase and they refunded me the money even after i contacted apple support and told them it wasn’t
0 Votes
Hino posted over 1 year ago
Missing Live chat and now tickets are stuck at "Waiting on an Agent" since last week even after buying VIP for this support, My other account was on hold and had _old1 appended and name has been taken over by a Guest! Not even a change name token has been provided!
0 Votes
Aecor posted over 1 year ago
the account on hold thing is the dumbest creation ever
2 Votes
Kjtheman posted over 1 year ago
I need my account taken off hold
0 Votes
Guest posted over 1 year ago
Hey I need help with my account I deleted it but I regret it so I want it back and I made a ticket describing the issue and I gave my information for the account but no agent has responded to me and it’s about to be 5 days, please help
1 Votes
Guest posted over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
Guest posted over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
Guest posted over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
Guest posted over 1 year ago
Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.
0 Votes
Guest posted over 1 year ago
I want to buy age ap but it won't let me buy it
1 Votes
Rohan582954 posted over 1 year ago
My 6 years old account linked with facebook but I many time try to open my account but I got not linked ur imvu account pls help me sir I need my account
0 Votes
Guest posted over 1 year ago
0 Votes
Guest posted over 1 year ago
Minha conta foi roubada, mudaram o email e não consigo trocar o email que foi colocado
0 Votes
Guest posted over 1 year ago
0 Votes
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