Customer Support Update: Get Help Without an Alt Account!

Posted 2 months ago by Saturi

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Saturi Admin

We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!

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Guest posted about 1 month ago

Buenas! ,me quitaron mi cuenta vu que tengo casi 11 años con la cuenta y me gustaría que me la regresaran no m gustaría dejarla de usar ayudanmen please se los agradecería mucho

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Guest posted about 1 month ago

Hace 3 días eliminé mi cuenta de imvu y estoy arrepentido y quiero regresar pero me dice que ya está deshabilitada y nececito ayuda para recuperar mi cuenta y no tener que crear otra 

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Guest posted about 1 month ago

How do I confirm my age

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LilShorty16 posted about 1 month ago

How do I work a marriage pack it he has the same thing but it won't work

Attachments (1)

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Guest posted about 1 month ago

So there a account on IMVU that needs to be removed there trying to get girls to send them nudes and there harassing woman there user name is @

@Jag they have  10.6 k followers 

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Guest posted about 1 month ago

What is a Alt

I’m new to this stuff 

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Guest posted about 1 month ago

  •  My account on hold and I sent ticket, Until this moment, my problem has not been solved and no one has contacted me to solve this problem 

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Guest posted about 1 month ago

  •  My account on hold and I sent ticket, Until this moment, my problem has not been solved and no one has contacted me to solve this problem 

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Guest posted about 1 month ago

Got my main account placed on hold over 2 years ago then was logged out due to the app logging me out and couldn’t remember my password so i tried to reset it couldn’t reset it due to the hold on my account and for the last 2 years ive been trying to get it back the reason it was placed on hold in the first place was because apple thought it was a fraudulent purchase and they refunded me the money even after i contacted apple support and told them it wasn’t 

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Hino posted about 1 month ago

Missing Live chat and now tickets are stuck at "Waiting on an Agent" since last week even after buying VIP for this support, My other account was on hold and had _old1 appended and name has been taken over by a Guest! Not even a change name token has been provided!

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Aecor posted about 1 month ago

the account on hold thing is the dumbest creation ever

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Kjtheman posted about 1 month ago

I need my account taken off hold 

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Guest posted about 1 month ago

Hey I need help with my account I deleted it but I regret it so I want it back and I made a ticket describing the issue and I gave my information for the account but no agent has responded to me and it’s about to be 5 days, please help 

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Guest posted about 1 month ago

Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.

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Guest posted about 1 month ago

Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.

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