Customer Support Update: Get Help Without an Alt Account! : Community Center

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Alicekitsune30 posted about 1 year ago

Minha conta está desativada

0 Votes

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PhoenixFire2 posted about 1 year ago

Why was my account placed on hold

0 Votes

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Guest posted about 1 year ago

Is anyone else getting text from an account called SaveInfo? They are saying they are staff and keep asking for me to add $500 to my account.

0 Votes

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Guest posted about 1 year ago

Hello,

It has now been almost a month since my IMVU account was hacked. I submitted a support ticket right away, but I keep being asked for the email address I used when I created the account.

Unfortunately, at that time, I used a temporary and fictitious email address because I didn’t think I would end up liking the game so much. Over time, I grew to really enjoy IMVU and invested a lot of time and money into my account, which I now want to recover.

I have already submitted a copy of my ID to prove that I am the rightful owner of the account, but I still haven’t received any solution. I am willing to provide any other necessary information to help verify my identity.

Please, I sincerely ask for your help. This account means a lot to me, and I trust in your understanding.

Best regards,

’

0 Votes

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Guest posted about 1 year ago

Hello,

It has now been almost a month since my IMVU account was hacked. I submitted a support ticket right away, but I keep being asked for the email address I used when I created the account.

Unfortunately, at that time, I used a temporary and fictitious email address because I didn’t think I would end up liking the game so much. Over time, I grew to really enjoy IMVU and invested a lot of time and money into my account, which I now want to recover.

I have already submitted a copy of my ID to prove that I am the rightful owner of the account, but I still haven’t received any solution. I am willing to provide any other necessary information to help verify my identity.

Please, I sincerely ask for your help. This account means a lot to me, and I trust in your understanding.

Best regards,

’

0 Votes

G

Guest posted about 1 year ago

Hello,

It has now been almost a month since my IMVU account was hacked. I submitted a support ticket right away, but I keep being asked for the email address I used when I created the account.

Unfortunately, at that time, I used a temporary and fictitious email address because I didn’t think I would end up liking the game so much. Over time, I grew to really enjoy IMVU and invested a lot of time and money into my account, which I now want to recover.

I have already submitted a copy of my ID to prove that I am the rightful owner of the account, but I still haven’t received any solution. I am willing to provide any other necessary information to help verify my identity.

Please, I sincerely ask for your help. This account means a lot to me, and I trust in your understanding.

Best regards,

’

1 Votes

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Sataniel posted about 1 year ago

Нужна помощь с верификацией,провалила верефикацию так как проходила её впервые и не сразу поняла что от меня хотят. В результате теперь только через поддержку. Создала тикет в поддержку ещё 6 дней назад. Очень хотелось бы верефицировать аккаунт.

0 Votes

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Guest posted about 1 year ago

Hello, good evening, my name is JAMFERA19. In the game, I deactivated my account on May 1st at 10:40 pm (6 days ago), but I sent a message to cancel the deletion and reactivate it. However, until now I have not received a response. I even created another account to contact them through the panel, but I have not received a response either.

1 Votes

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Isabonneville posted about 1 year ago

Hello, could you please pass this product on to me?

71260158

0 Votes

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Isabonneville posted about 1 year ago

Hello, could you please pass this product on to me?

71260158

0 Votes

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Isabonneville posted about 1 year ago

Hello, could you please pass this product on to me?

71260158

1 Votes

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Guest posted about 1 year ago

Postei um ticket e até agora não responderam e nem resolveram minha questão

1 Votes

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YutakaSuzuki posted about 1 year ago

We hope this update makes support more accessible for everyone!

Deleting The Phone Support & Shutting It Down??

Clearly, You Don't Want Our Support, ~_~

2 Votes

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Guest posted about 1 year ago

Nn consigo entrar no jogo pq nn é compatível com meu celular, queria que fosse compatível de novo, pq ja joguei e gostei muito

0 Votes

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Guest posted about 1 year ago

Description:

Hello, I'm experiencing an issue with my IMVU account. It has been restricted without any warning or explanation, and now I can't perform any actions on the platform, such as purchasing credits, accessing features, or interacting normally.

I have checked my emails and notifications, and I haven’t received any messages explaining the reason for this restriction. I would like a clear explanation of what happened and, most importantly, an immediate resolution and removal of this restriction, as it is preventing me from using services I have already paid for.

I have spent nearly R$2,000 on the platform, and I feel extremely disappointed and unfairly treated for not being able to access basic account functionalities.

Please review my case urgently and get back to me with a solution as soon as possible.

Sincerely,

[Your IMVU username, if you'd like to include it]

5 Votes