Customer Support Update: Get Help Without an Alt Account! : Community Center

G

Guest posted about 1 month ago

Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.

0 Votes

G

Guest posted about 1 month ago

Good evening, the reason for my message is because when I created my account I did it through Facebook, now I want to change it to Gmail to secure it more since I have progress and have invested and when I want to change it to Gmail they send me a message to confirm a Yahoo email to which I do not have access, I would like to see how I can solve that so I can change and secure my account in a better way.

0 Votes

G

Guest posted about 1 month ago

I want to buy age ap but it won't let me buy it

0 Votes

G

Guest posted about 2 months ago

My 6 years old account linked with facebook but I many time try to open my account but I got not linked ur imvu account pls help me sir I need my account

0 Votes

G

Guest posted about 2 months ago

I got my account suspended like for what yall doing too much like give me my back now or ima sue yall it’s pinkalicious4

0 Votes

G

Guest posted about 2 months ago

Minha conta foi roubada, mudaram o email e não consigo trocar o email que foi colocado

0 Votes

G

Guest posted about 2 months ago

My account was stolen aubriana14 I spent too much money on this game I have proof the accounts mine and everything help bro

0 Votes

G

Guest posted about 2 months ago

My account was taken help me bro I spent to much money aubriana14 my email is [email protected] I have proof the fucking account is mine

0 Votes

B

BrzzeySaud posted about 2 months ago

Won’t let me cancel my vip

0 Votes

K

Kz605904 posted about 2 months ago

how i can move my acc to gmail?

Cuz i connect it in my fb acc but i want to move my acc to email.plss help me cuz i need verified my acc.

0 Votes

G

Guest posted about 2 months ago

E lembrando vou esperar até amanhã pra vcs mim darem alguma resposta

0 Votes

G

Guest posted 2 months ago

Why some offers do not open?

1 Votes

b

Britanik posted 2 months ago

mi cuenta fue desabilitada poe favor pido recuperar la cuenta [email protected] . nombre de usuario Rafa muchas gracias buen dia

0 Votes

D

Dieezah posted 2 months ago

That's a relief, as I've recently had two incidents (for the first time in 17 years as an IMVU user) which seems to indicate that 1/My account was stolen (twice in the span of a few weeks) for a purpose I haven't ascertained yet (and I'm deeply grateful to Angel from Customer Support who helped me get it back the second time). 2/ Some very suspicious-looking accounts (their names and profile bio) which look like they're in the business of selling IMVU followers or something of the sort, seem to have started following my account and interacting with it just around the dates my account was compromised (both times). They probably have something to do with the hacking of my account, in spite of the fact I'm not using a weak password, not sharing my account with anyone. It seems they had changed my email address in the account as Customer service stated they had to change it back to restore my access. This may be a mass issue on this platform rather than just an individual issue. Let's hope something can be done internally to lower the odds of this happening to more people.

Attachments (1)

Screenshot20....jpg
406 KB

2 Votes

G

Guest posted 2 months ago

I can't buy anything from the shop please help it says my account it on hold or something like that I don't understand

2 Votes