Customer Support Update: Get Help Without an Alt Account!

Posted about 1 year ago by Saturi

Pinned Topic

Saturi Admin

We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!

18 Votes

186 Comments

Guest posted 3 months ago

Esque tuve un problema con mi cuenta y no recuerdo el correo y necesito que me ayuden a recuperarla

0 Votes

Guest posted 3 months ago

Il mio profilo ha delle restrizioni che mi impediscono di comprare vestiti o altro come lo risolvo?

1 Votes

Ketyxsatoshi posted 3 months ago

Quero minha conta de volta ketyxsatoshi

0 Votes

Guest posted 3 months ago

IMVU respectfully y'all need to do better with customer service v.ip.s should never have to wait long for a response I had to make a new account just to contact you bout my original account when ima whole v.ip. that make zero sense do better imvu what happen to imvu staying on top of everything this is crazy

3 Votes

Lazye posted 3 months ago

já faz dias que estou esperando respostas e NADA! vou processar namoral

0 Votes

Elymasalis posted 3 months ago

I need your help..! variation code not arriving in email

0 Votes

DJHarley posted 3 months ago

how do u make a room a bundle?

0 Votes

DJHarley posted 3 months ago

Im trying to find out how i can add nodes and other things to my room to stay in there permittedly

0 Votes

Guest posted 4 months ago

N consigo ter acesso da minha conta. Que foi rackeada e deletada

0 Votes

Guest posted 4 months ago

Hello, is support more responsive these last few days? I sent a ticket to recover my account that I deleted due to personal concerns at the moment but I still made several credit purchases and am attached to my account I still haven't had a response and am starting to worry...

0 Votes

Guest posted 4 months ago

0 Votes

MrsJazzyxKICxHART posted 4 months ago

They had always been trouble they just gotten worst

3 Votes

DjHk posted 4 months ago

Really got the feeling of beggar thank you imvu help center

0 Votes

Guest posted 4 months ago

Man Ive been waiting for almost 2 months to hear from yall. This is crazy I mean idk what happened to the customer support over the years but this is terrible.

4 Votes

Iceyiceboss posted 4 months ago

THIS NEW SYSTEM ISNT WORKING SUBMITTING TICKETS TAKES TO DAM LONG NO ONE HAVE TIME AFTER SPENDSING SO MUCH MONEY ON THERE ACCOUNT TO WAIT MONTHS FOR A RESPOND FROM YALL I BEEN TRYING TO GET MY ACCOUNT OFF HOLD AND NO ONE RESPONDED IN A TIMMLY MANNER THEY NEED TO BRING BACK THE PHONE CAUSE WE PAY YALL TO DO YALL JOB SO FREAKING DO THAT I SEE WHY PEOPLE ARE LEAVING VU AND GOING SECOND LIFE BECAUSE THEY ACTUALY HELP WHEN NEEDED YALL DOING STUFF ON YALL TIME WHEN WE SPEND THOUSANDS FOR YALL TO HELP US HAVE THE BEST VU EXPERIENCE DO YALL JOB TAKE MY ACCOUNT OFF HOLD

8 Votes

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