Customer Support Update: Get Help Without an Alt Account!

Posted about 1 year ago by Saturi

Pinned Topic

Saturi Admin

We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!

18 Votes

187 Comments

Palatable posted 5 months ago

I've submitted 10 tickets and no response for a month!!!!!! this is sad. yall are ripping people of.

0 Votes

Elly402 posted 5 months ago

no one response to my tiket since i've created lol

0 Votes

Guest posted 5 months ago

Plz response n, it's more then ,5 days

0 Votes

Guest posted 5 months ago

This app has become trash lmaooooo. Yall just banning anyone and claiming they're a bot. Run me my acc @shefendi

0 Votes

Guest posted 5 months ago

HORRIBLE service. i have submitted an overload of tickets and no response. MY ACCOUNT IS STILL ON HOLD. WHY WOULD I WANT THIS APP IF NO CUSTOMER SERVICE IS AVAILABLE FOR THIS STUFF. HORRIBLE.

5 Votes

Guest posted 5 months ago

Preciso desvincular minha conta do face e víncula pelo Gmail

0 Votes

Guest posted 5 months ago

They don't even answer, I've tried everything and it's been over a week and you have my money and my time.

6 Votes

Slowflow posted 5 months ago

why is no surport workers doing there jobs its been over 3 days my tickets

6 Votes

Guest posted 5 months ago

How do I get an account back that was disabled

1 Votes

Guest posted 5 months ago

How do I get an account back that was disabled

1 Votes

Guest posted 5 months ago

Hello IMVU Support,

My account was recently suspended due to a violation involving an accessory I wore publicly. I understand now that it may have looked inappropriate, but I did not intend to break the rules or cause any offense.

The item in question was meant as a joke and I did not realize it could be considered a violation. I also noticed that some of my purchased items like the “Him Avatar” and poses (such as the {Lc} PosePack) have been removed or are no longer accessible.

I kindly ask if you could review my case and restore any removed items, as I purchased them with credits and would like to continue using IMVU in accordance with the rules.

I understand the community guidelines now and will make sure not to repeat this mistake.

Thank you for your time and support.

1 Votes

Guest posted 5 months ago

Age deshabilitada, esta pagada

0 Votes

Guest posted 5 months ago

bro

0 Votes

Guest posted 5 months ago

bro

0 Votes