Customer Support Update: Get Help Without an Alt Account!
Posted
8 months ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
15 Votes
117 Comments
Sorted by
G
Guestposted
8 months ago
My account was stolen aubriana14 I spent too much money on this game I have proof the accounts mine and everything help bro
0 Votes
G
Guestposted
8 months ago
My account was taken help me bro I spent to much money aubriana14 my email is Aubrianaf9@gmail.com I have proof the fucking account is mine
0 Votes
B
BrzzeySaudposted
8 months ago
Won’t let me cancel my vip
0 Votes
K
Kz605904posted
8 months ago
how i can move my acc to gmail?
Cuz i connect it in my fb acc but i want to move my acc to email.plss help me cuz i need verified my acc.
0 Votes
G
Guestposted
8 months ago
E lembrando vou esperar até amanhã pra vcs mim darem alguma resposta
0 Votes
G
Guestposted
8 months ago
Why some offers do not open?
1 Votes
b
Britanikposted
8 months ago
mi cuenta fue desabilitada poe favor pido recuperar la cuenta .torero@gmail.com . nombre de usuario Rafa muchas gracias buen dia
0 Votes
D
Dieezahposted
8 months ago
That's a relief, as I've recently had two incidents (for the first time in 17 years as an IMVU user) which seems to indicate that 1/My account was stolen (twice in the span of a few weeks) for a purpose I haven't ascertained yet (and I'm deeply grateful to Angel from Customer Support who helped me get it back the second time). 2/ Some very suspicious-looking accounts (their names and profile bio) which look like they're in the business of selling IMVU followers or something of the sort, seem to have started following my account and interacting with it just around the dates my account was compromised (both times). They probably have something to do with the hacking of my account, in spite of the fact I'm not using a weak password, not sharing my account with anyone. It seems they had changed my email address in the account as Customer service stated they had to change it back to restore my access. This may be a mass issue on this platform rather than just an individual issue. Let's hope something can be done internally to lower the odds of this happening to more people.
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
15 Votes
117 Comments
Guest posted 8 months ago
0 Votes
Guest posted 8 months ago
My account was taken help me bro I spent to much money aubriana14 my email is Aubrianaf9@gmail.com I have proof the fucking account is mine
0 Votes
BrzzeySaud posted 8 months ago
Won’t let me cancel my vip
0 Votes
Kz605904 posted 8 months ago
how i can move my acc to gmail?
Cuz i connect it in my fb acc but i want to move my acc to email.plss help me cuz i need verified my acc.
0 Votes
Guest posted 8 months ago
E lembrando vou esperar até amanhã pra vcs mim darem alguma resposta
0 Votes
Guest posted 8 months ago
1 Votes
Britanik posted 8 months ago
mi cuenta fue desabilitada poe favor pido recuperar la cuenta .torero@gmail.com . nombre de usuario Rafa muchas gracias buen dia
0 Votes
Dieezah posted 8 months ago
That's a relief, as I've recently had two incidents (for the first time in 17 years as an IMVU user) which seems to indicate that 1/My account was stolen (twice in the span of a few weeks) for a purpose I haven't ascertained yet (and I'm deeply grateful to Angel from Customer Support who helped me get it back the second time). 2/ Some very suspicious-looking accounts (their names and profile bio) which look like they're in the business of selling IMVU followers or something of the sort, seem to have started following my account and interacting with it just around the dates my account was compromised (both times). They probably have something to do with the hacking of my account, in spite of the fact I'm not using a weak password, not sharing my account with anyone. It seems they had changed my email address in the account as Customer service stated they had to change it back to restore my access. This may be a mass issue on this platform rather than just an individual issue. Let's hope something can be done internally to lower the odds of this happening to more people.
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3 Votes
Guest posted 8 months ago
I can't buy anything from the shop please help it says my account it on hold or something like that I don't understand
2 Votes
Guest posted 8 months ago
How does someone report something she thinks is serious to imvu, if they dont have a imvu account
??
1 Votes
Guest posted 8 months ago
It doesn’t load nothing up n it lags n kicks me out
0 Votes
Guest posted 8 months ago
fui rackeado e preciso recuperar através do email primário ou age
0 Votes
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