Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
19 Votes
230 Comments
Sorted by
H
Haytaposted
10 months ago
16 gün geçti ve hala biletlerime bakılmadı!
#570536
0 Votes
G
Guestposted
10 months ago
He enviado 3 ticket para eliminar la retención de mi cuenta, envié todos mis datos que aun no entiendo porq me tienen retenida la cuenta y no tengo respuesta, desde el 1 de julio he enviado ticket y no responden
0 Votes
l
lMPlposted
10 months ago
Too long time waiting even they asked already all ma details but need to wait a week bfr they reply
4 Votes
F
Fajiraposted
10 months ago
I contacted the support service with a ticket to remove the hold on the account, but the support service has not responded to my ticket for three weeks.please help
3 Votes
F
Fajiraposted
10 months ago
I sent several tickets to the support service, but there is no answer to any of them. The first one was sent on 06/13/2025
3 Votes
G
Guestposted
10 months ago
Your customer service has become much worse than before
5 Votes
G
Guestposted
10 months ago
Hola Tengo un problema con mi cuenta cuando le pongo un baile no se cambia en la parte de abajo se queda igual no me deja usarlo he tratado de reiniciarlo y sale igual elimina el juego y lo baje sale igual no me deja usar nada le pongo un baile le pongo para sentarme y no me aparece la parte superior solo me sale en el inventario pero no me sale afuera
0 Votes
Q
Queen847344posted
10 months ago
There are those who are impersonating me by using a picture and a name similar to my account. This is a big mistake because it causes me problems with others. Please help.
0 Votes
G
Guestposted
10 months ago
Olá n estou conseguindo manda mensagem pra nenhum dos meus amigos, aparece a mensagem seguinte "vc não pode manda mensagem para um adulto" quero resolver isso.
0 Votes
G
Guestposted
10 months ago
For some reason that I don't know, my password doesn't even come in correctly. my acount have AP and AGE. I don't have access to the email, and I don't know why I can't log into the account. The password is correct and I still receive a notification from the Next app if someone sends me a message, but I can't log in.
I already made a ticket but it's been 5 days and they haven't answered me.
0 Votes
M
Mmx37posted
10 months ago
اريد اخدث بالعربيه
0 Votes
G
Guestposted
10 months ago
No eh recibido mis crédits eh comprado un paquete hace unas horas me sale en espera pero ya me descontaron de mi tarjeta
1 Votes
G
Guestposted
10 months ago
Hola , hace unas horas compré un paquete de credits y nunca me llegaron solo , me salío transacción en espera , aunque ya me habían descontado de mi tarjeta, no eh recibido mis crédits
Eu ganhei um item chamado "Love Lingerie | Red" na roleta, mas ele não apareceu no meu inventário. Na hora do giro, a imagem do item nem carregou, então acredito que possa ter sido um item banido ou removido.
Gostaria de saber se é possível receber um novo prêmio no
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
19 Votes
230 Comments
Hayta posted 10 months ago
16 gün geçti ve hala biletlerime bakılmadı!
#570536
0 Votes
Guest posted 10 months ago
He enviado 3 ticket para eliminar la retención de mi cuenta, envié todos mis datos que aun no entiendo porq me tienen retenida la cuenta y no tengo respuesta, desde el 1 de julio he enviado ticket y no responden
0 Votes
lMPl posted 10 months ago
Too long time waiting even they asked already all ma details but need to wait a week bfr they reply
4 Votes
Fajira posted 10 months ago
I contacted the support service with a ticket to remove the hold on the account, but the support service has not responded to my ticket for three weeks.please help
3 Votes
Fajira posted 10 months ago
I sent several tickets to the support service, but there is no answer to any of them. The first one was sent on 06/13/2025
3 Votes
Guest posted 10 months ago
Your customer service has become much worse than before
5 Votes
Guest posted 10 months ago
Hola Tengo un problema con mi cuenta cuando le pongo un baile no se cambia en la parte de abajo se queda igual no me deja usarlo he tratado de reiniciarlo y sale igual elimina el juego y lo baje sale igual no me deja usar nada le pongo un baile le pongo para sentarme y no me aparece la parte superior solo me sale en el inventario pero no me sale afuera
0 Votes
Queen847344 posted 10 months ago
There are those who are impersonating me by using a picture and a name similar to my account. This is a big mistake because it causes me problems with others. Please help.
0 Votes
Guest posted 10 months ago
Olá n estou conseguindo manda mensagem pra nenhum dos meus amigos, aparece a mensagem seguinte "vc não pode manda mensagem para um adulto" quero resolver isso.
0 Votes
Guest posted 10 months ago
For some reason that I don't know, my password doesn't even come in correctly. my acount have AP and AGE. I don't have access to the email, and I don't know why I can't log into the account. The password is correct and I still receive a notification from the Next app if someone sends me a message, but I can't log in.
I already made a ticket but it's been 5 days and they haven't answered me.
0 Votes
Mmx37 posted 10 months ago
اريد اخدث بالعربيه
0 Votes
Guest posted 10 months ago
No eh recibido mis crédits eh comprado un paquete hace unas horas me sale en espera pero ya me descontaron de mi tarjeta
1 Votes
Guest posted 10 months ago
Hola , hace unas horas compré un paquete de credits y nunca me llegaron solo , me salío transacción en espera , aunque ya me habían descontado de mi tarjeta, no eh recibido mis crédits
1 Votes
Guest posted 10 months ago
Hello, I deleted my account under the name
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Guest posted 10 months ago
Olá.
Eu ganhei um item chamado "Love Lingerie | Red" na roleta, mas ele não apareceu no meu inventário. Na hora do giro, a imagem do item nem carregou, então acredito que possa ter sido um item banido ou removido.
Gostaria de saber se é possível receber um novo prêmio no
lugar ou resolver esse problema.
Obrigada.
0 Votes
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