Customer Support Update: Get Help Without an Alt Account!
Posted
almost 2 years ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
25 Votes
246 Comments
Sorted by
E
Elly402posted
about 1 year ago
no one response to my tiket since i've created lol
0 Votes
G
Guestposted
about 1 year ago
Plz response n, it's more then ,5 days
0 Votes
G
Guestposted
about 1 year ago
This app has become trash lmaooooo. Yall just banning anyone and claiming they're a bot. Run me my acc @shefendi
0 Votes
G
Guestposted
about 1 year ago
HORRIBLE service. i have submitted an overload of tickets and no response. MY ACCOUNT IS STILL ON HOLD. WHY WOULD I WANT THIS APP IF NO CUSTOMER SERVICE IS AVAILABLE FOR THIS STUFF. HORRIBLE.
5 Votes
G
Guestposted
over 1 year ago
Preciso desvincular minha conta do face e víncula pelo Gmail
0 Votes
G
Guestposted
over 1 year ago
They don't even answer, I've tried everything and it's been over a week and you have my money and my time.
7 Votes
s
Slowflowposted
over 1 year ago
why is no surport workers doing there jobs its been over 3 days my tickets
6 Votes
G
Guestposted
over 1 year ago
How do I get an account back that was disabled
1 Votes
G
Guestposted
over 1 year ago
How do I get an account back that was disabled
1 Votes
G
Guestposted
over 1 year ago
Hello IMVU Support,
My account was recently suspended due to a violation involving an accessory I wore publicly. I understand now that it may have looked inappropriate, but I did not intend to break the rules or cause any offense.
The item in question was meant as a joke and I did not realize it could be considered a violation. I also noticed that some of my purchased items like the “Him Avatar” and poses (such as the {Lc} PosePack) have been removed or are no longer accessible.
I kindly ask if you could review my case and restore any removed items, as I purchased them with credits and would like to continue using IMVU in accordance with the rules.
I understand the community guidelines now and will make sure not to repeat this mistake.
Thank you for your time and support.
1 Votes
G
Guestposted
over 1 year ago
Age deshabilitada, esta pagada
0 Votes
G
Guestposted
over 1 year ago
bro
0 Votes
G
Guestposted
over 1 year ago
bro
0 Votes
G
Guestposted
over 1 year ago
solicito que mi age sea verificado correctamente ya que está deshabilitado. Gracias por su atención
0 Votes
M
MrsJazzyxKICxHARTposted
over 1 year ago
it doesn't matter if you have account or not you still WILL NOT GET ANY HELP FROM IMVU STAFF! THEY LIE ABOUT GETTING help by chatting with an agent from Tuesday to Saturday, 9 AM to 6 PM Pacific Time I HAVE TRY AND NOTHING!!!! BUT IMVU IS LOOKING FOR US TO PAY THIER WAGES THROUGH OUR MEMEBERSHIP!
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
25 Votes
246 Comments
Elly402 posted about 1 year ago
no one response to my tiket since i've created lol
0 Votes
Guest posted about 1 year ago
Plz response n, it's more then ,5 days
0 Votes
Guest posted about 1 year ago
This app has become trash lmaooooo. Yall just banning anyone and claiming they're a bot. Run me my acc @shefendi
0 Votes
Guest posted about 1 year ago
HORRIBLE service. i have submitted an overload of tickets and no response. MY ACCOUNT IS STILL ON HOLD. WHY WOULD I WANT THIS APP IF NO CUSTOMER SERVICE IS AVAILABLE FOR THIS STUFF. HORRIBLE.
5 Votes
Guest posted over 1 year ago
Preciso desvincular minha conta do face e víncula pelo Gmail
0 Votes
Guest posted over 1 year ago
They don't even answer, I've tried everything and it's been over a week and you have my money and my time.
7 Votes
Slowflow posted over 1 year ago
why is no surport workers doing there jobs its been over 3 days my tickets
6 Votes
Guest posted over 1 year ago
How do I get an account back that was disabled
1 Votes
Guest posted over 1 year ago
How do I get an account back that was disabled
1 Votes
Guest posted over 1 year ago
Hello IMVU Support,
My account was recently suspended due to a violation involving an accessory I wore publicly. I understand now that it may have looked inappropriate, but I did not intend to break the rules or cause any offense.
The item in question was meant as a joke and I did not realize it could be considered a violation. I also noticed that some of my purchased items like the “Him Avatar” and poses (such as the {Lc} PosePack) have been removed or are no longer accessible.
I kindly ask if you could review my case and restore any removed items, as I purchased them with credits and would like to continue using IMVU in accordance with the rules.
I understand the community guidelines now and will make sure not to repeat this mistake.
Thank you for your time and support.
1 Votes
Guest posted over 1 year ago
Age deshabilitada, esta pagada
0 Votes
Guest posted over 1 year ago
bro
0 Votes
Guest posted over 1 year ago
bro
0 Votes
Guest posted over 1 year ago
solicito que mi age sea verificado correctamente ya que está deshabilitado. Gracias por su atención
0 Votes
MrsJazzyxKICxHART posted over 1 year ago
it doesn't matter if you have account or not you still WILL NOT GET ANY HELP FROM IMVU STAFF! THEY LIE ABOUT GETTING help by chatting with an agent from Tuesday to Saturday, 9 AM to 6 PM Pacific Time I HAVE TRY AND NOTHING!!!! BUT IMVU IS LOOKING FOR US TO PAY THIER WAGES THROUGH OUR MEMEBERSHIP!
7 Votes
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