Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
19 Votes
229 Comments
Sorted by
Guestposted
10 months ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guestposted
10 months ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
t
Toritohornposted
10 months ago
lo hare en espaniol estoy tratando de que me manden la clave x este medio de lolalagrande perdi mi abatar de nombre joan enrique necesito la clave x favor
0 Votes
G
Guestposted
10 months ago
Ticket 567293
1 Votes
G
Guestposted
10 months ago
Hello, I deleted my account under the name Somayh and now I want to recover it. Please help me to recover my account. I lost my email address four times and I want to recover my email address manwilachocho86@gmail.com. Please, I am waiting impatiently for your response.
1 Votes
G
Guestposted
10 months ago
Description:
Hello, I'm experiencing an issue with my IMVU account. It has been restricted without any warning or explanation, and now I can't perform any actions on the platform, such as purchasing credits, accessing features, or interacting normally.
I have checked my emails and notifications, and I haven’t received any messages explaining the reason for this restriction. I would like a clear explanation of what happened and, most importantly, an immediate resolution and removal of this restriction, as it is preventing me from using services I have already paid for.
I have spent nearly R$2,000 on the platform, and I feel extremely disappointed and unfairly treated for not being able to access basic account functionalities.
Please review my case urgently and get back to me with a solution as soon as possible.
Sincerely,
[Your IMVU username, if you'd like to include it]
5 Votes
G
Guestposted
10 months ago
Nn consigo entrar no jogo pq nn é compatível com meu celular, queria que fosse compatível de novo, pq ja joguei e gostei muito
0 Votes
Y
YutakaSuzukiposted
10 months ago
We hope this update makes support more accessible for everyone!
Deleting The Phone Support & Shutting It Down??
Clearly, You Don't Want Our Support, ~_~
2 Votes
G
Guestposted
12 months ago
Postei um ticket e até agora não responderam e nem resolveram minha questão
1 Votes
I
Isabonnevilleposted
12 months ago
Hello, could you please pass this product on to me?
71260158
1 Votes
I
Isabonnevilleposted
12 months ago
Hello, could you please pass this product on to me?
71260158
0 Votes
I
Isabonnevilleposted
12 months ago
Hello, could you please pass this product on to me?
71260158
0 Votes
G
Guestposted
12 months ago
Hello, good evening, my name is JAMFERA19. In the game, I deactivated my account on May 1st at 10:40 pm (6 days ago), but I sent a message to cancel the deletion and reactivate it. However, until now I have not received a response. I even created another account to contact them through the panel, but I have not received a response either.
1 Votes
S
Satanielposted
12 months ago
Нужна помощь с верификацией,провалила верефикацию так как проходила её впервые и не сразу поняла что от меня хотят. В результате теперь только через поддержку. Создала тикет в поддержку ещё 6 дней назад. Очень хотелось бы верефицировать аккаунт.
0 Votes
G
Guestposted
12 months ago
Hello,
It has now been almost a month since my IMVU account was hacked. I submitted a support ticket right away, but I keep being asked for the email address I used when I created the account.
Unfortunately, at that time, I used a temporary and fictitious email address because I didn’t think I would end up liking the game so much. Over time, I grew to really enjoy IMVU and invested a lot of time and money into my account, which I now want to recover.
I have already submitted a copy of my ID to prove that I am the rightful owner of the account, but I still haven’t received any solution. I am willing to provide any other necessary information to help verify my identity.
Please, I sincerely ask for your help. This account means a lot to me, and I trust in your understanding.
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
19 Votes
229 Comments
Guest posted 10 months ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guest posted 10 months ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Toritohorn posted 10 months ago
lo hare en espaniol estoy tratando de que me manden la clave x este medio de lolalagrande perdi mi abatar de nombre joan enrique necesito la clave x favor
0 Votes
Guest posted 10 months ago
Ticket 567293
1 Votes
Guest posted 10 months ago
Hello, I deleted my account under the name Somayh and now I want to recover it. Please help me to recover my account. I lost my email address four times and I want to recover my email address manwilachocho86@gmail.com. Please, I am waiting impatiently for your response.
1 Votes
Guest posted 10 months ago
Description:
Hello, I'm experiencing an issue with my IMVU account. It has been restricted without any warning or explanation, and now I can't perform any actions on the platform, such as purchasing credits, accessing features, or interacting normally.
I have checked my emails and notifications, and I haven’t received any messages explaining the reason for this restriction. I would like a clear explanation of what happened and, most importantly, an immediate resolution and removal of this restriction, as it is preventing me from using services I have already paid for.
I have spent nearly R$2,000 on the platform, and I feel extremely disappointed and unfairly treated for not being able to access basic account functionalities.
Please review my case urgently and get back to me with a solution as soon as possible.
Sincerely,
[Your IMVU username, if you'd like to include it]
5 Votes
Guest posted 10 months ago
Nn consigo entrar no jogo pq nn é compatível com meu celular, queria que fosse compatível de novo, pq ja joguei e gostei muito
0 Votes
YutakaSuzuki posted 10 months ago
We hope this update makes support more accessible for everyone!
Deleting The Phone Support & Shutting It Down??
Clearly, You Don't Want Our Support, ~_~
2 Votes
Guest posted 12 months ago
Postei um ticket e até agora não responderam e nem resolveram minha questão
1 Votes
Isabonneville posted 12 months ago
Hello, could you please pass this product on to me? 712601581 Votes
Isabonneville posted 12 months ago
Hello, could you please pass this product on to me? 712601580 Votes
Isabonneville posted 12 months ago
Hello, could you please pass this product on to me? 712601580 Votes
Guest posted 12 months ago
Hello, good evening, my name is JAMFERA19. In the game, I deactivated my account on May 1st at 10:40 pm (6 days ago), but I sent a message to cancel the deletion and reactivate it. However, until now I have not received a response. I even created another account to contact them through the panel, but I have not received a response either.1 Votes
Sataniel posted 12 months ago
Нужна помощь с верификацией,провалила верефикацию так как проходила её впервые и не сразу поняла что от меня хотят. В результате теперь только через поддержку. Создала тикет в поддержку ещё 6 дней назад. Очень хотелось бы верефицировать аккаунт.
0 Votes
Guest posted 12 months ago
Hello,
It has now been almost a month since my IMVU account was hacked. I submitted a support ticket right away, but I keep being asked for the email address I used when I created the account.
Unfortunately, at that time, I used a temporary and fictitious email address because I didn’t think I would end up liking the game so much. Over time, I grew to really enjoy IMVU and invested a lot of time and money into my account, which I now want to recover.
I have already submitted a copy of my ID to prove that I am the rightful owner of the account, but I still haven’t received any solution. I am willing to provide any other necessary information to help verify my identity.
Please, I sincerely ask for your help. This account means a lot to me, and I trust in your understanding.
Best regards,
’
1 Votes
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