How to buy Credits on IMVU Mobile (Android)

Modified on Thu, 15 Oct at 3:16 PM

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If you are on iOS, the steps are provided here.

STEP 1. Tap on the Credits icon at the upper left side or Buy Credits at the bottom of the app’s homepage.

STEP 2. You will be directed to the Credits and Upgrades page. Under the Credits tab, select your desired credit package.

STEP 3. You will see a dialog box confirming the price of your purchase. Tap on the Buy button at the bottom if the payment is already set to your Google Play account. If not, you may be asked to input your payment details. After the payment is processed, a Payment successful window will appear.

Please note that in-app purchases are mediated by either Google Play or the Apple App Store (depending on your device). They are the ones who relay the payment to us. In case you encounter any concerns in purchasing from IMVU Mobile, please contact either Google or Apple directly. You may use the following links:

Google Play:
https://support.google.com/googleplay/contact/play_request_refund_apps?rd=2&rd=1&ctx=problems_with_inapp_purchases

Apple App Store:
https://support.apple.com/en-ap/HT204084

Alternatively, you can access IMVU Website Store on your mobile browser to purchase credits using different payment methods other than In-app purchases.

For other billing-related concerns, contact our support team through Live Chat or by submitting a Help Ticket.