My Account Help Articles (111)

My order is pending. Why?

Modified on Mon, 2 Jun, 2025 at 7:25 AM
Name Change Guidelines

Modified on Fri, 8 Aug, 2025 at 8:14 AM
Trouble Receiving Password Reset/Account Reactivation Email

Modified on Fri, 13 Jun, 2025 at 1:35 PM
What happens if I redeem the wrong item with my IMVU Gift Card?

Modified on Thu, 5 Mar at 9:17 AM
What to Do if You Have an Issue with a Catalog Item

Modified on Fri, 20 Jun, 2025 at 2:04 PM
What to Do If Your Account Is Disabled or Suspended

Modified on Mon, 30 Jun, 2025 at 8:39 AM
What to do if your account was stolen

Modified on Fri, 13 Jun, 2025 at 1:32 PM
Why can't I buy upgrades with Credits?

Modified on Tue, 24 Jun, 2025 at 10:14 AM
Why can't I follow more people?

Modified on Tue, 17 Jun, 2025 at 9:40 AM
Why can't I use some of the actions in the 3D Chat?

Modified on Tue, 5 Aug, 2025 at 8:55 AM

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