What is Peer Review?

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Peer Review is a system that IMVU has put in place in order to give the community a voice in the kinds of content allowed on IMVU. Peer Review allows users to review product submissions before they enter the catalog to be sure they adhere to the Virtual Goods Policy and IMVU community standards. Here are a few other questions you might have about our product review process:

Who can participate in Peer Review?

Peer Review is available to users 18 and older who have used IMVU for at least 3 months (90 days) and are able to use 3D chat or access IMVU Next which is required to review products. 

As a Creator doing Peer Review, what will I receive? 

Creators can receive either Promo Credits or Developer Tokens as a reward for doing Peer Review. Set your preferred reward on your Account Settings under Creator Preferences. Click on “Update Creator Preferences” to save changes.
 

How does the Peer Review process work?

After a product is submitted to the catalog it is put up for review. All products are randomly assigned to a reviewer in order to reduce any attempt to game the system. Each reviewer is asked to evaluate the product and its product details to determine:

1. if the rating selected matches the content.
2. if the product and product page adhere to the Virtual Goods Policy.

Using the checkboxes on the page each reviewer can decide if the product passes or fails. If a product passes it will be published to the catalog. If it fails the submitter will be notified so they can address the concerns.

What do I need to know before I start doing reviews?

All reviewers should read and be familiar with the Virtual Goods Policy. You should also be familiar with product pages usage and information in general.

What are the criteria I should use when reviewing products?

You are evaluating a product and its product page to determine if the item follows our Virtual Goods Policy. While you may not be a customer for the actual product displayed or not agree with the actual merchandising of the product we ask that you only consider the Virtual Goods Policy when you review the item.

Can I fail a product if I don't like the submitter or I think their product page is ugly contains spelling errors etc?

No. You should only be reviewing a product and its product description to ensure compliance with the Virtual Goods Policy.

What if I make a verdict that I know to be correct, but all other verdicts disagree with mine?

If your verdict is correct, and Staff agrees with your verdict,  you will receive an extra 45 promotional credits for each product. Read more in this Help Article!

I don't have an Access Pass. Will I be able to review Access Pass items?

No. Only Access Pass members can review items rated as Access Pass only.

Whom should I contact about products which I feel should be reviewed by Customer Service?

If you find a product in the catalog which is violating IMVU's Virtual Goods Policy, you should flag it using the link in the product page. If you feel that a Peer Review judgment has been issued incorrectly, you should go to our Help Center and open a Creator Support ticket. You can do this for any verdict which you feel is incorrect including CS rulings.

Are only newly submitted products subject to Peer Review?

No. Any product which will be sold gifted or used by an avatar must be Peer Reviewed. Peer Review can also be triggered if the Creator changes an item its rating or its. In addition, Customer Service may force a product to be reviewed if they have concerns about an unrated item. Creators may also choose to self-submit any item for review.

I don't want to review certain types of products. Can I choose which types of products to review?

No. In order to prevent gaming or malicious behavior, all products across all types are assigned randomly to reviewers. The only exception is that Access Pass items can only be reviewed by Access Pass holders.

Do I have to review every product?

No. You can choose to skip a product review if you are unsure or uncomfortable reviewing the item. Simply refresh the page to move to a new item.

Why can't I get my Peer Review Credits?

Please make sure to actually review the product in your browser before passing a  vote. You will not get the credits unless the item was reviewed in the client.

Why should I do Peer Review when people are just getting kicked out anyway?

We remove Peer Review privileges for one of two reasons: voting Pass on a very obvious UFI product or not consistently voting with the majority outcome of the product. There’s a misconception that if you correctly fail a product and it ultimately passes that you are at risk of losing your voting privileges. This is not true. We actually expect that most active Peer Reviewers should NOT be at 100% accuracy, and the rule that removes people from Peer Review takes that into account.

Ready to review products and earn? Start Peer Review today!

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